About us  

Established as a System Provider for the Multimedia Industry on August 13, 1992, Graphics Vision is primarily engaged in business as distributors, dealers and system integrators of computer equipment related to 3D Animation, Digital Video Production, Digital Video Compositing and Multimedia Presentations as well.

The Company provides solutions to production facilities, end-users, television stations, corporation and also government bodies. Providing product support is an integral activity guaranteed to all equipment purchasing clients; and is carried out by experienced software support specialists as well as technical support engineers who are well trained and exposed to the products represented by the Company.

Besides distributing multimedia equipment, Graphics Vision which is located at Taman Tun Dr Ismail, Kuala Lumpur is well equipped for the design and production of 35mm slides, coloured transparencies, large format posters and multimedia presentations. Graphics Vision employs qualified graphic designers to enhance the visual appeal of presentations. Major clients of the company include Radio Television Malaysia (RTM), Metrovision, Unitar Multimedia College, MOY and Unitele.


Company Structure

Administrative Support
Ensuring that clients receive their equipment punctually, the administrative support is responsible for organizing and planning the delivery of clients’ goods. They ensure sufficient stock up of products and act as the company’s livewire, keeping the company well on track. By meticulously keeping record of all accounts, the Administrative support provides the company with essential feedback on clients’ comments and product sales performance.

Customer Service
Friendly and courteous staff are at hand to accomodate clients' requests and problems via the telephone. They also provide interested clients with free product demonstrations. The customer service staff strive to establish and maintain goodwill between all clients and the company.

Technical Support
Possessing deep knowledge of the technical make up of products’ hardware and software, the technical support team strives to ensure the smooth functioning of all computer systems purchsed by clients. The efficient team provides trouble shooting services via the telephone, and makes trips to clients' offices if a problem is unable to be rectified on the telephone. Regular maintainance of clients’ equipment is also conducted. In-house, the team conducts regular checks of all the company’s computer equipment.

Multimedia and Presentation Support
Proficient in weaving their way through various multimedia and graphic layout software programs, the multimedia and presentation support provides clients with services that enhances presentations as well as assist clients in trouble shooting problems in their software. The presence of creative computer graphic artists and multimedia application specialists guarantees a metamorphosis of dull, traditional presentations.

 

You can reach us at,

Graphics Vision (M) Sdn Bhd
117, Jalan Aminuddin Baki,
60000 Kuala Lumpur,
Malaysia.

Tel : 6 03 - 7727 1868
Fax: 6 03 - 7729 1868
Email : info@graphics-vision.com

 

 

 

 

 

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Copyright © 1999 - 2015, Graphics Vision Sdn. Bhd. All rights reserved.
117, Jalan Aminuddin Baki, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia.
Tel : 603 - 7727 1868 , Fax : 603 - 7729 1868